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If you have any queries, please do not hesitate to contact us. We aim to reply within 12 hours.
For general or customer enquiries please use the contact form below or email us at support@dunmarc.com
FAQ
Once your order has been shipped, delivery usually takes 4–10 business days, depending on your location. You will receive a tracking link in your confirmation email to follow your package.
After placing your order, you’ll receive a confirmation email containing your tracking code. Simply use this link to check the status of your shipment at any time.
At Dunmarc, you may return your order within 30 days if you’re not fully satisfied. The product must be unused, in its original condition, and returned in the original packaging.
Delays can occasionally occur due to high demand or peak seasons. In some cases, tracking updates may take up to 5 days to show. If your tracking has not updated after this time, please get in touch with us.
Keep in mind that the general shipping timeframe is still 4–10 business days after dispatch.
We stand behind the quality of our watches and provide:
- 1-Year Warranty: Covers any manufacturing defects.
- 30-Day Satisfaction Guarantee: Return your order within 30 days if you’re not happy.
Yes, you can change your order details or update your shipping address within 24 hours of placing your order. Contact us immediately with the correct information so we can make the changes before shipping.
Every Dunmarc watch is crafted with 316L stainless steel for long-lasting durability and sapphire crystal glass for superior scratch resistance.
In addition, all our watches are 3ATM water-resistant, making them suitable for everyday wear, including rain and splashes.